Privacy Policy

Farington Consultancy Ltd
Company No: SC862880
30 Farington Street, Dundee, DD2 1PF

Last updated: August 2026

What this policy covers

This policy explains how Farington Consultancy Ltd ("we", "us") collects and uses personal information when you visit our website or get in touch with us.

What we collect

When you use our contact form or chat widget, we collect:

Your name
Your email address
Your company name (if provided)
The details of your enquiry (category, situation, timeline, budget)
The page you were on when you got in touch
How you arrived at the site (referrer, UTM parameters)

When you visit our site, we collect anonymous usage data through Umami Analytics (self-hosted). This includes pages visited, referral source, device type, and country. No cookies are used for analytics. No personally identifiable information is collected through analytics.

How we use your data

We use your information to:

Respond to your enquiry
Understand whether we can help with your situation
Follow up if you have given marketing consent

We do not sell, rent, or share your personal data with any third party.

Legal basis for processing

Responding to enquiries: Legitimate interest. You contacted us and expect a response.
Marketing emails: Consent. We only send marketing communications if you explicitly opted in when submitting your details.
Analytics: Legitimate interest. Anonymous, cookieless analytics help us understand how the site is used.

How long we keep your data

Enquiry data: Retained for up to 24 months after your last interaction. Deleted after this period unless there is an ongoing business relationship.
Marketing contacts: Retained until you unsubscribe or request deletion.
Analytics data: Anonymous aggregate data retained indefinitely. No personal data is stored.

Your rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you
Correct inaccurate data
Delete your data ("right to be forgotten")
Withdraw consent for marketing at any time
Object to processing based on legitimate interest
Data portability (receive your data in a structured format)

To exercise any of these rights, contact us at the email address below.

Data security

Your data is stored on infrastructure we control (self-hosted, UK/EU-based servers). Form submissions are transmitted over HTTPS. Access is restricted to the principal consultant.

Third-party services

Cloudflare: DNS and CDN. Subject to Cloudflare's privacy policy.
Umami Analytics: Self-hosted on our infrastructure. No data leaves our servers. Cookieless.
Amazon SES: Email delivery (if you opt in to marketing). Subject to AWS privacy policy.

Marketing communications

We only send marketing emails if you have explicitly opted in. Every marketing email includes an unsubscribe link. You can withdraw consent at any time by clicking unsubscribe or contacting us directly.

Changes to this policy

We may update this policy from time to time. The "last updated" date at the top reflects the most recent version.

Contact

For any privacy-related questions or to exercise your rights:

Farington Consultancy Ltd
Get in touch via our contact page